Our Privacy Commitment to Secure Your Data
KBA Travels values your trust and committed to protecting your personal information. We want you to feel secure when visiting our website and using our travel and visa services. We take your privacy seriously and aim to provide a safe and secure experience while using our travel and visa services. This policy describes how we handle your data transparently, ensuring compliance with applicable privacy laws.
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Privacy Policy
Introduction
We take your privacy seriously and aim to provide a safe and secure experience while using our travel and visa services. This policy explains how we handle your data transparently, ensuring compliance with applicable privacy laws.
Payment Mode
Online
KBA Travels accepts Visa and Mastercard credit and debit cards through our payment gateway. We are integrated with Mastercard Internet Gateway System, a world class payment system with the highest global standards for payment security.If our bank declines a credit card charge for any reason, it is the responsibility of the customer to coordinate with our Customer Service team to make payment through cash, credit, or debit card.
Offline
KBA Travels accepts payment through transfers into our bank account. One can also visit our agency to make the payment through cash, credit, or debit card.
Information We Collect
To provide our services, we may collect the following types of information:
Personal Information: Name, email address, phone number, passport details, and other identifying information.
Payment Information: Credit or debit card details, billing addresses, and transaction data for processing payments.
Travel Preferences: Booking history, preferred destinations, and travel package interests.
How We Use Your Information
We use your data to:
Process bookings for Umrah packages, international tours, and visa applications.
Facilitate secure payment transactions.
Enhance your experience on our website through personalized content.
Communicate offers, updates, and important travel information.
Comply with legal and regulatory requirements.
Sharing Your Information
Your data may be shared in the following situations:
With travel partners, airlines, and visa providers to fulfill your booking and visa requirements.
With payment gateways to ensure secure processing of transactions.
With legal authorities when required to comply with applicable laws.
With third-party service providers that assist in managing our operations, such as email marketing platforms or analytics tools.
Order Confirmation
An online order should be considered confirmed and guaranteed when a Travel Voucher / Travel E-document email is received from KBA Travels confirming that your order has been confirmed with the supplier. If you do not receive the Travel Voucher / Travel E-document email, please kindly call our agents with your booking details.
Delivery of Services
Airline e-tickets are delivered to customers via email. Airline e-tickets contain unique confirmation numbers such as a Passenger Number Record and Ticket Number. Passengers are required by the airline and by the Civil Aviation Authority to show a hard copy of their e-ticket to enter airports in Pakistan and to check in at the airline desk. Airlines issue a boarding pass after verifying your e-ticket and mandatory documents, such as your passport or national identity card.
Currency
KBA Travels uses payment in PKR/Pakistani Rupees.